P6x Terms and Conditions — Platform Rights, Responsibilities and Rules

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and p6x ("Platform", "We", "Company") operating the website and services accessible at https://p6x.plus.

Continued use of the p6x platform, including browsing the website, registering an account, making deposits, playing games, or claiming bonuses, constitutes your full acceptance of these Terms and Conditions and all related policies, including our Privacy Policy and Responsible Gaming policy.

These Terms take effect immediately from the date they are published or updated. p6x reserves the right to modify the Terms and Conditions at any time, and it is the member's responsibility to review this page periodically.

2. Member Eligibility

To be eligible to register and use P6X services, you must meet the following requirements:

• Aged 18 years and above at the time of registration and while using the platform.
• Not an individual who has self-excluded from gambling activities through any valid self-exclusion program.
• Not subject to any local or international legal prohibition that prevents participation in online entertainment activities.
• Registering under your own name and not on behalf of another person.
• Have never been restricted or banned from using p6x services previously.

3. Account Registration and Management

Each individual is only permitted to hold one (1) account only at P6X. Opening more than one account, whether using the same or different information, is strictly prohibited and may result in all associated accounts being closed and balances forfeited.

During registration, you are required to provide truthful, accurate, and current information including your full name, date of birth, phone number, and email address. False or incomplete information may result in failed verification and delayed withdrawals.

The Know Your Customer (KYC) process may require you to upload identification documents such as your national identity card (MyKad), passport, or other supporting documents when requested. This is a standard procedure to ensure account security and meet compliance requirements.

• Your account password must be kept secure and must not be shared with anyone.
• P6x will never request your password via email, live chat, or any other channel.
• Any unauthorised access to your account must be reported to our support team immediately.
• You are solely responsible for all activities that occur under your account.

4. Deposits and Fund Withdrawals

P6x supports a variety of payment methods suited for Malaysian players, including DuitNow, FPX, and local bank transfers. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit:

• The minimum deposit amount is RM 20 every transaction.
• Deposits are processed instantly upon confirmation from the payment gateway.
• Deposited funds may only be used for gaming purposes on the p6x platform.
• P6x does not charge any processing fees for standard deposits; however, your bank may impose its own charges.

Withdrawal:

• The minimum withdrawal amount is RM 50 every transaction.
• Approved withdrawals will be processed within 5 minutes to your registered bank account.
• Withdrawals can only be made to a bank account registered in the same member's name.
• Any withdrawal exceeding RM 10,000 may require additional compliance review before approval.
• P6x reserves the right to request supporting documents before approving withdrawals involving large amounts or in suspicious circumstances.

5. Bonuses, Promotions and Rollover Requirements

P6x offers a variety of bonuses and promotions to new and existing members, including welcome bonuses, weekly cashback, sports rebates, and special festive offers. All bonuses are subject to specific terms stated in each offer.

General Bonus Terms:

• Every bonus has a rollover (re-wagering) requirement that must be met before any withdrawal can be made.
• Bonuses cannot be directly converted to cash until the rollover requirements are fully met.
• A member is only eligible to claim each type of bonus once unless stated otherwise.
• P6x reserves the right to withdraw or cancel any bonus without prior notice if there are signs of abuse.
• Winnings from free spins or free bonuses may be subject to a maximum withdrawal limit.

Bonus Abuse:

Any attempt to abuse the p6x bonus system — including opening multiple accounts to claim bonuses repeatedly, wagering in a manner that does not reflect genuine play (e.g. hedge betting to meet rollover requirements), or sharing accounts — will be considered fraud. In such cases, p6x reserves the right to cancel all bonuses, withhold related winnings, and close the accounts involved.

6. Game Rules and Betting

All games offered on the p6x platform use a Random Number Generator (RNG) that has been independently audited to ensure the fairness and transparency of every outcome. Game results cannot be manipulated by any party, including p6x itself.

• Bets that have been confirmed and accepted by the system are final and cannot be cancelled.
• In the event of a technical disruption during a gaming session, p6x will review the system logs and resolve any disputes based on data recorded by the server.
• Odds and payout ratios for sports betting may change until a bet is confirmed. The odds displayed at the time of bet confirmation are the ones that apply.
• For Live Casino games, the broadcaster's decision is final and P6X is not responsible for any errors that occur beyond the platform's control.
• Minimum and maximum betting limits vary by game type and member VIP tier. Please refer to the respective game sections for more details.

7. Prohibited Activities

The following activities are strictly prohibited on the p6x platform and may result in immediate action including account suspension or closure:

• Opening multiple accounts — Registering more than one account under your own or another person's name.
• Identity fraud — Using forged documents, another person's information, or fabricated identities during registration or the KYC process.
• Use of automated software — Using bots, scripts, or any software that mimics human actions to gain an advantage in games.
• Collusion — Collaborating with other players to manipulate game outcomes, particularly in poker or Live Casino games.
• Money laundering — Using the p6x platform to conceal or transfer funds derived from illegal activities.
• Software bug exploitation — Exploiting technical vulnerabilities or system errors to gain undue advantage.
• Threats or harassment — Threatening, insulting, or harassing p6x staff or other members through any communication channel.

8. Account Suspension and Closure

P6x reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Confirmation that registration information is false or incomplete.
• Activities indicating fraud, money laundering, or abuse of the bonus system.
• Requests from relevant authorities or regulatory bodies.
• Members who have requested self-exclusion through our responsible gaming program.

If an account is closed for reasons not involving a violation, any valid balance will be returned to the member after investigation and verification are complete. For accounts closed due to fraud or violations, p6x reserves the right to forfeit all balances including the original deposit.

Members may also request voluntary account closure by contacting our support team. Closure requests will be processed within 3 business days, and any remaining balance will be refunded once all conditions have been met.

9. Liability Limits and Disclaimer

P6x strives to keep the platform running without interruption at all times. However, we cannot guarantee that the service will always be free from technical errors, network disruptions, or issues beyond our control.

• P6x is not liable for any losses arising from technical disruptions, system failures, or negligence by third parties (such as game providers or payment gateways).
• P6x is not responsible for any losses arising from betting or gaming decisions made by members.
• Members are solely responsible for ensuring that their use of the platform is lawful under the regulations applicable in their region of residence.
• In cases where p6x is legally liable, our liability limit shall not exceed the total amount deposited by you in the 30 days preceding the relevant incident.

10. Amendments to Terms and Conditions

P6x reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this page with an updated date.

It is each member's responsibility to review this page periodically to stay informed of the latest version of the Terms and Conditions. Continued use of the platform after any changes are published will be considered acceptance of those changes.

If you disagree with any changes, you have the right to request account closure and a refund of your balance by contacting our support team. This request must be made within 7 days of the date the changes are published.

11. Dispute Resolution

If you have any complaints or disputes regarding your account, transactions, or gameplay, please follow the procedure below:

• Step 1: Contact the p6x customer support team via Live Chat, available 24 hours a day, 7 days a week.
• Step 2: State your complaint clearly with full details including your account number, date, amount involved, and any relevant evidence.
• Step 3: Our team will review complaints and respond within 48 business hours.
• Step 4: If you are not satisfied with the first-level decision, you may request a review by management, which will be resolved within 7 business days.

Decisions made by p6x management following a thorough investigation are final and binding all parties. P6X is committed to resolving every complaint in a fair, transparent manner and in accordance with the agreed Terms and Conditions.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the general operation of the p6x platform, do not hesitate to reach us through the following channels:

• Live Chat: Available 24/7 directly on the p6x platform.
• Support Email: [email protected]

Our Malaysian-speaking customer support team is available to assist you at any time. We are committed to providing fast responses and satisfactory resolutions to every enquiry received.